Last Updated: December 2025
Privacy Policy
Who We Are
Whole Healthcare Ltd (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our domiciliary care services and comply with UK data protection laws.
Contact Details:
- Company: Whole Healthcare Ltd.
- Address: 62 Kiln View, Hanley, Stoke-on-Trent, ST1 3GA
- Email: Support@wholehealthcare.co.uk
- Phone: +44 7474 155521
Your Rights
Under UK GDPR, you have the right to:
- See the information we hold about you
- Ask us to correct mistakes
- Ask us to delete your information (in some circumstances)
- Object to how we use your information
- Complain to the Information Commissioner’s Office (ICO)
To use these rights, contact us using the details above.
How Long We Keep Your Information
We keep your care records for at least 8 years after your care ends, as required by law.
Keeping Your Information Safe
We protect your information by:
- Using secure computer systems
- Training staff on confidentiality
- Locking paper records in secure cabinets
- Only allowing authorized staff to access your information
Cookies and Website
If you visit our website, we may use cookies and similar technologies. Please refer to our separate Cookie Policy for details on how we use cookies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes and publish the updated policy on our website, and provide copies on request. If you have questions about your privacy, contact us at Support@wholehealthcare.co.uk.
